As promised, a follow up on my 'white shirt return'. Sarah Goyer, store manager of Winners at
I called yesterday and spoke to Erica, who told me 'no problem' and to ask to see Jennifer when I arrived with the shirt. When I went into the store, I spoke to Jennifer, who was aware that I was coming in.
In no time flat I was wandering through the store, looking for a replacement shirt. No problems, no hassles, no grumpy managers threatening to refuse to take the shirt back.
The result - one happy shopper.
If you are in the
Showing posts with label Winners. Show all posts
Showing posts with label Winners. Show all posts
Tuesday, September 26, 2006
Return of the White Shirt
Labels:
customer service,
great service,
shopping reviews,
Winners
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