
As promised, a follow up on my 'white shirt return'. Sarah Goyer, store manager of Winners at
I called yesterday and spoke to Erica, who told me 'no problem' and to ask to see Jennifer when I arrived with the shirt. When I went into the store, I spoke to Jennifer, who was aware that I was coming in.
In no time flat I was wandering through the store, looking for a replacement shirt. No problems, no hassles, no grumpy managers threatening to refuse to take the shirt back.
The result - one happy shopper.
If you are in the
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